How can we help?
Write to us, or find the control you need below.
Write to hello@kracey.com
A person reads it and answers within three business days.
Find it yourself
Most things have a control in your account.
Connected assistants
Connect one. The address and the steps are on the Kracey MCP page, and what to ask is in the prompt library.
See or disconnect one. Under Settings. It takes effect at once.
It says no training is connected. Connect intervals.icu under Settings.
It asks you to sign in again. A connection not used for 30 days ends on its own. Connect again from your assistant.
Your data and account
Training is not showing up. Check Connections and reconnect if it says so.
Download everything we hold. Under Your data, or /export in the coach chat.
Delete your account. Under Your data, or /delete in the coach chat. It cannot be undone.
Billing. Your plan is under Billing.
Security and privacy
How your data is handled. The security page and the privacy policy.
Found a security problem? Write to hello@kracey.com and say so in the subject. Please do not post it in public first.
How Kracey works, step by step, is in the docs: getting started, devices and data sources, your data and plans and billing.